We’ve all been there. You’re ready to buy that concert ticket, but you can’t find it anywhere! And now your favorite artist is performing in a few days, and you still haven’t found any tickets.
It’s important to remember that not all online ticket discounters are legitimate. Some of these sites might be selling fake tickets, and you never know until it is too late. That’s why we want to help people find legitimate online ticket discounters by providing some guidelines for them to follow when searching for the most reliable ones.
Here are some tips about online discounters and how to find legitimate online ticket discounters so that this doesn’t happen to you again.
Why Finding a Legitimate Online Ticket Discounter is an Issue
Many websites claim to offer tickets at the best prices, but there is a big difference between these sites and those that actually do. The current trend in ticket sales has allowed people who purchase their tickets to sell them on third-party websites like StubHub or SeatGeek rather than through primary sources such as Ticketmaster.
These secondary sites can offer better tickets, but they were created to help people resell their inventory and often don’t have the best deals on the market. Follow these tips if you want to find legitimate online ticket discounters who will give you excellent value for your next event.
Compare prices across multiple sites before making a decision
This is a rule of thumb when purchasing anything online or at the store. You can better gauge if the price is fair or too good to be true by comparing prices.
In our case, we want to make sure that when buying tickets online from a company other than Ticketmaster and LiveNation, the price being offered isn’t so low because they are selling fake tickets.
Don’t think this will happen? In 2017, a man purchased tickets to a One Direction concert in New York City. He paid $400 for two seats that were supposed to be good anywhere in the stadium. However, when he tried to enter Madison Square Garden with his sister and her friends, they were denied entry because these particular seats didn’t exist!
So, it may be a good idea to look up the venue, for example – fillmore charlotte, online and verify the seating chart.
Check the Contact Information
Contact information is essential for any business, but it’s even more vital when searching for legitimate online ticket discounters. You want to make sure that the site has a working phone number and email address so you can contact them if something goes wrong with your transaction.
When visiting their online page, navigate to the contacts section. Now, do a quick check of the contact information. Is it easy to find? Would you be able to get in touch with them quickly if something goes wrong during your transaction? These are among the questions you should ask yourself when filtering out your options.
Remember that good sites will have a physical address, phone number, ticketing options for events in your area, and clear pricing details with no hidden fees or taxes. So, reaffirm the site’s credentials expeditiously to ensure you get the value for your money.
Is their website easy to navigate?
Any online business looking to make legitimate sales will make its website user-friendly. And this will cut across all user demographics, from the youth to the elderly. Consider the ease of navigation when scouting an online page to get discounted tickets. Even though you’ll only be visiting the site once, and it might seem like a minor detail, having an easy-to-navigate website will make the process much more efficient. This way, customers can quickly find what they need without wasting their time or getting frustrated with complicated navigation that makes them want to leave.
When assessing the ease of navigation, consider whether they have an interactive site with an FAQ section. It might not be worth your time if they have a simple website with only the bare minimum. Also, consider whether they have a live chat feature to guide you. Make sure that you are visiting legitimate online ticket discounters so that you can avoid wasting precious hours trying to use an unhelpful site. Moreover, a complicated site is likely a fake arena with someone preying on your money.
Is their information easy to read?
When looking for legitimate online ticket discounters, don’t forget about the importance of information. You want to make sure that you are getting what you paid for, and this starts with reading through all the details on their website before buying a ticket from them.
Before making your purchase, take some time to read over all of their information thoroughly. Make sure that everything is easy-to-read. If you have to strain your eyes or use a magnifying glass just to decipher the words on their page, then it might not be worth buying from them.
Do They Offer Refunds
Another important aspect that sets legitimate businesses from others is their refund policy. If you are purchasing a ticket online, you should look for legitimate online ticket discounters with refund policies in place. This way, if something goes wrong with your transaction or when they can’t provide the tickets advertised to customers, they will be able to process refunds quickly and efficiently.
When looking at their website, check to see if they have a refund policy clearly displayed. If not, you should consider moving on and finding another online ticket discounter that is more likely to help you complete your transaction successfully.
Does Their Pricing Match?
The vendor’s prices are also an essential factor in determining whether or not the online ticket discounter is legitimate. Does it seem too good to be true? That’s because it probably is.
When you are checking out their pricing, look for discrepancies that might indicate they aren’t legitimate. For example, if the ticket price listed on their website doesn’t match what’s displayed at checkout or the prices fluctuate after you click them, this could mean something fishy is going on.
If you notice something like this, it’s best to avoid them and find another legitimate online ticket discounter with accurate prices that will help you complete your transaction successfully. You can assert whether their prices match by looking up ticket prices from known service providers. You can then set the ticket price ceiling and see whether you are being taken for a ride with this information.
Check for Online Reviews
Another way to determine if an online ticket discounter is legitimate is through their reviews. If you are looking for the best deal, they must have excellent ratings and feedback from customers like yourself.
Ensure that the company has a positive history and record with organizations like Better Business Bureau (BBB). It would help if you also double-checked for any complaints filed against them on websites such as TrustPilot, SiteJabber, and ResellerRatings. Look for signs of good customer service such as 24/h telephone availability and easy-to-understand FAQs.
When looking for legitimate online ticket discounters, check out all of their reviews. Do they show that there are people who were satisfied with what they got from the site? Are there any negative reviews that might suggest they are not legitimate? If so, then it’s probably best to avoid them and find another online ticket discounter with accurate prices that will help you complete your transaction successfully.
Stay away from sites that don’t provide positive reviews and testimonials. Legitimate ticket discounters will usually offer customers the ability to leave feedback after completing their transactions to consider when deciding which site to choose.
Remember that they might have both positive and negative reviews. It is upon you to filter through them and determine whether they are trustworthy.
Look for a site that offers the best value and does not just focus on providing tickets at low prices.
The best site will show you the total price with all charges included. It would help if you did not have to pay any extra fees or taxes at checkout. If this is an unavoidable cost, make sure that the added amount does not exceed more than 20% of your ticket. The final charge on your credit card statement should be less than $50 if you’re buying a ticket for an event in the United States.
Avoid Sites With Poor Presentation
Avoid sites with poor spelling and grammar, as this is usually an indicator of fraud. For example, if you see that all prices on a site include fees and taxes or there are no additional charges beyond the cost of the tickets, it’s likely to be illegitimate. If they misspell words, omit punctuation, or use poor sentence structure, you’re likely dealing with a scam.
Good sites will be presented appropriately with excellent grammar and menus that are easy to understand. Recall that these sites are looking to sell to you, and any legitimate business will ensure that they offer a presentable platform. Anything short of this might be a scam. Therefore, steer clear!
Now you know how to filter out the legitimate ticket discounters from the fake ones. Be sure to apply these tips each time you look for discounted tickets online!